MAIL ORDER

Fiebiger Shoes’ current collection is now available and can be viewed here

• All shoes are available in European size 36-41
• Prices listed are RRP
in AUS$

Orders can be placed by phone, fax or email

Simply fill out this form with your details and fax or email it back to us. Alternatively you can call us on 03 9489 4572 to place your order or purchase online paying via Paypal or credit card.

 

MAIL ORDER TERMS

SHIPPING AND DELIVERY

• Orders can be placed by phone, fax or email. See contact details

• Fiebiger Shoes delivers throughout Australia. Provided that your payment has been accepted and the requested product you have chosen is in stock, all orders placed on weekdays will be sent out within 48 hours. Australia wide deliveries should be received within 3-5 business days however due to external factors, please allow up to 5 business days before contacting Fiebiger Shoes.

• Delivery fee Australia wide is:
Delivery fee varies and is based on the total amount spent. Prices are listed below:
Up to $29.99 Spent = $5 Delivery Fee
$30 - $129.99 Spent = $10 Delivery Fee
$130 and up Spent = $15 Delivery Fee

• International delivery:
We are able to deliver worldwide however at the moment we cannot process international orders online. Our website is currently only set up to cater to Australian residents. However any international orders can be placed by email on info@fiebigershoes.com

• Fiebiger Shoes accept bank deposit, paypal payments, credit card or cheque.


RETURNS & EXCHANGE POLICY

Fiebiger Shoes want you to be completely satisfied with your purchase. If you are unhappy with your goods, we will gladly accept exchange or refunds of unworn merchandise within 14 days of the delivery date.

Exchanges or Refunds may be made when:
• You receive damaged or marked goods.
• You receive the wrong size or colour.
• The shoe you purchased doesn't fit.


Fiebiger Shoes will exchange or refund 100% of the purchase price (not including postage) providing:
• Items are in original condition, meaning they have not been worn other than the initial trying on and are unmarked. We recommend you try shoes on carpeted flooring.
• Item/s are not damaged or altered in anyway.
• The returned item/s are in the original packaging and box as received.

**** No re-delivery fee applies when exchanging size within Australia ****

Exchanges or Refunds will not be granted for:
• Shoes that have been marked or damaged in any way including the sole (please ensure you try on the shoes on carpet)
• Shoes returned that are not in the original packaging

 
 
 
 
 
 
 
 

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